![]() ![]() Then select all useless cache files to delete. On a Mac, you need to go to the Finder and find the cache file. ✎Note: On a Windows PC, the cache file is usually located at C:\Program Files\Dropbox. Go to File Explore r\ Finder, then enter the following path: ~/Dropbox/.dropbox.cache to locate the cache files. Go to Settings > Apps \ Apps Manager > Dropbox. You can eliminate this possibility by clearing the cache or data. Clear cache and data of Dropbox appĮxcessive accumulation of application cache and data may cause that Dropbox not running properly. Log in to the Dropbox app again and sync files. Click the Dropbox icon on the taskbar at the bottom, then click the avatar, and select Quit Dropbox. The Dropbox sync problem may be caused by an error in the current startup process. If Dropbox is not here or the process has ended, restart it through the desktop icon or menu item. If there is Dropbox in the Background processes, select it, and then click End task. Then look for Dropbox in the Processes list. Press Ctrl Shift Esc to open Task Manager. You can use the following steps to make Dropbox run again. ![]() It may also be due to a temporary error in the client that caused the Dropbox process to stop. If you open a browser at any time and the web page cannot be opened normally, you can navigate to Settings > Network
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